Restoring your purchase
Reinstalled Chrome? New computer? A fresh install of Refresh Pilot starts on the free plan โ it doesn't know about your PRO subscription yet. Getting PRO back means one thing now: signing into your account. Once you're signed in on the dashboard, the extension in that browser picks up PRO automatically.
When you need this
- You reinstalled the extension or reset your browser profile.
- You moved to a new computer or a different browser.
- The popup shows upgrade prompts even though you already subscribed.
You'll need the email and password for your account โ the email you paid or signed up with. Forgotten the password? There's a one-step reset below.
account email + password โ ๐ Extension links
automatically, same browser โ โญ PRO restored
everywhere you sign in
Sign into your account and the extension in that browser adopts your PRO subscription on its own.
Step by step
- Open the Refresh Pilot dashboard โ from the extension's popup, or via the Login shortcut on the sidebar's Synchronizing item.
- Choose Primary Device and sign in with your account email and password.
- That's it. The extension in that same browser links to your account and unlocks PRO automatically โ there's no license code to paste.
Forgot your password?
On the sign-in screen, click "Forgot password?". Enter your account email and Refresh Pilot sends a 6-digit code; type the code plus a new password and you're signed straight in. The code expires in 15 minutes and works once.
"If that email has an accountโฆ"
When you ask for a reset code, the screen always says the same thing: a code is on its way "if that email has an account." It's worded that way on purpose โ Refresh Pilot never confirms or denies whether an address has an account, so nobody can use this screen to fish for other people's accounts. If no code arrives, double-check you typed the exact address you paid or signed up with (a different spelling counts as a different account).
The "Developer & testing" card
On developer builds only, the Options page shows an extra "Developer & testing" card with an "Activate test license" button. It unlocks all PRO features locally so testers can try everything without paying; "Deactivate" reverts it. It disappears from real, payment-enabled builds โ if you're reading this as a normal user, you'll simply never see it.